Planning to call
December 01 2021
Thank you phone calls aren’t just for Christmas. If you want to build a lifetime relationship with a customer, supplier, or donor then it might just pay to plan to…...Read more
Tutorial |
Description |
Video |
|---|---|---|
| Account Details Tutorial | Video tutorial giving you an overview of your account and where to find your account details. | See Tutorial |
| Answerphone Tutorial | Watch the video to see how to set-up and test an Answerphone service: | See Tutorial |
| Basic Number Set Up | How to choose a number and set it up with a Basic service. | See Tutorial |
| Call Divert Number Change Tutorial | How to change over the destination number in the Call Divert service | See Tutorial |
| Call Divert Tutorial | Watch the video to see how to set-up and test the Call Divert service: | See Tutorial |
| Call Forward & Record Service Tutorial | Watch the video to see how to set up and test a Call Forward & Record service: | See Tutorial |
| Call Transfer Tutorial | Watch this video tutorial to learn how to transfer a call. This feature is used with the Call Divert and Group Divert services | See Tutorial |
| Change Basic Number | Video tutorial showing you how to change a basic number | See Tutorial |
| Change Group Divert Music | Video tutorial showing you how to change the music for the Group Divert service | See Tutorial |
| Choose a Basic number | Video tutorial showing you how to choose a basic number. | See Tutorial |
| Extension Log On - Log Off | Video tutorial showing you how to log extensions on and off: | See Tutorial |
| Group Divert Service Tutorial | Watch the video to learn how to Set-up and test a Group Divert (Hunt Group) service, add extentions, set-up queues, on-hold music and the call distribution mode: | See Tutorial |
| How to Assign a Number to a Service Tutorial | Tutorial showing how to assign a number to a service in your Callagenix account. | See Tutorial |
| How to Remove an Advanced Service Number | Video tutorial showing you how to remove an advanced service number in your Callagenix account | See Tutorial |
| Information Line Tutorial | Video tutorial of the setup of an Information Line service that plays an announcement to a caller. | See Tutorial |
| Prompt Recording Tutorial | Tutorial showing you how to record your voice prompts over the phone. Other methods are available, see the Prompt Recording page for details | See Tutorial |
| Switchboard Service Tutorial | Watch the video to learn how to set-up and test a Switchboard service and link services as a switchboard menu option: | See Tutorial |
| Time of Day Service Tutorial | Watch the video to learn how to set-up and test a Time of Day service using the 7 day, 24hr timer: | See Tutorial |